{"id":34381,"date":"2024-04-15T10:16:46","date_gmt":"2024-04-15T08:16:46","guid":{"rendered":"https:\/\/shop.eternalyouth.ch\/droit-de-retour\/"},"modified":"2025-04-18T15:03:24","modified_gmt":"2025-04-18T13:03:24","slug":"droit-de-retour","status":"publish","type":"page","link":"https:\/\/shop.eternalyouth.ch\/fr\/droit-de-retour\/","title":{"rendered":"Droit de retour"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"34381\" class=\"elementor elementor-34381 elementor-29695\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e25e36 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e25e36\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98cdb69\" data-id=\"98cdb69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7499b8c elementor-widget elementor-widget-heading\" data-id=\"7499b8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Droit de retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b00318b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b00318b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-4fb565d e-flex e-con-boxed e-con e-parent\" data-id=\"4fb565d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7c5558 elementor-widget elementor-widget-text-editor\" data-id=\"c7c5558\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span><span class=\"\">RETOURS<\/span><\/span><br><br><br><span><span class=\"\">Chez Elegance Beauty, nous nous effor\u00e7ons de proposer \u00e0 notre client\u00e8le des produits pour les ongles de haute qualit\u00e9. Nous comprenons cependant que des d\u00e9fauts de fabrication peuvent occasionnellement survenir. Cette politique de retour a \u00e9t\u00e9 \u00e9labor\u00e9e afin de vous offrir une solution dans l&rsquo;\u00e9ventualit\u00e9 o\u00f9 un produit de beaut\u00e9 d\u00e9fectueux aurait \u00e9t\u00e9 acquis aupr\u00e8s de notre entreprise. Nous vous prions de bien vouloir lire attentivement les conditions suivantes :<\/span><\/span><br><br><strong><span><span class=\"\">1. Droit de retour :<\/span><\/span><\/strong><\/p><p><br><span>o Seuls les produits de beaut\u00e9 d\u00e9fectueux sont \u00e9ligibles au retour.<\/span><br><span>o Les produits doivent avoir \u00e9t\u00e9 achet\u00e9s directement aupr\u00e8s d&rsquo;Elegance Beauty.<\/span><br><span>o Le retour doit \u00eatre effectu\u00e9 dans un d\u00e9lai de 7 jours suivant la r\u00e9ception.<\/span><br><br><strong><span>2. Processus de retour :<\/span><\/strong><\/p><p><br><span>o Veuillez contacter notre service client\u00e8le par t\u00e9l\u00e9phone ou par courriel afin de signaler le d\u00e9faut du produit.<\/span><br><span>o Nous vous demanderons de fournir des d\u00e9tails sur le d\u00e9faut et, si possible, des photographies pour \u00e9valuer la situation.<\/span><br><span>o Apr\u00e8s examen des informations fournies, nous vous informerons de l&rsquo;approbation ou non de votre retour.<\/span><br><span>o En cas d&rsquo;approbation du retour, nous vous communiquerons des instructions d\u00e9taill\u00e9es pour le renvoi du produit.<\/span><\/p><p><strong><span>3. Conditions de retour :<\/span><\/strong><\/p><p><br><span>o Le produit doit \u00eatre retourn\u00e9 dans son emballage d&rsquo;origine, accompagn\u00e9 de tous les accessoires et documents fournis.<\/span><br><span>o Les produits doivent \u00eatre retourn\u00e9s dans un \u00e9tat propre et inutilis\u00e9.<\/span><br><span>o Nous nous r\u00e9servons le droit de refuser un retour si les conditions susmentionn\u00e9es ne sont pas respect\u00e9es.<\/span><br><br><br><strong><span>4. \u00c9change :<\/span><\/strong><\/p><p><br><span>o Apr\u00e8s r\u00e9ception du produit retourn\u00e9 et v\u00e9rification du d\u00e9faut, nous proc\u00e9derons \u00e0 son remplacement.<\/span><br><span>o Si le produit d\u00e9fectueux n&rsquo;est plus disponible, nous vous proposerons soit d&rsquo;attendre qu&rsquo;il soit de nouveau en stock, soit de vous rembourser le prix d&rsquo;achat.<\/span><br><br><br><strong><span>5. Remboursement :<\/span><\/strong><\/p><p><br><span>o Conform\u00e9ment \u00e0 notre politique, nous n&rsquo;acceptons les remboursements <\/span><strong><span>que<\/span><\/strong><span> pour les produits pour les ongles d\u00e9fectueux.<\/span><br><br><span>Veuillez noter que ce droit de retour ne s&rsquo;applique qu&rsquo;aux produits pour les ongles d\u00e9fectueux. Pour toute autre demande de retour, nous vous prions de bien vouloir vous r\u00e9f\u00e9rer \u00e0 nos conditions g\u00e9n\u00e9rales de retour.<\/span><\/p><p><br><span>Nous nous effor\u00e7ons d&rsquo;assurer la satisfaction de notre client\u00e8le et de maintenir des normes de qualit\u00e9 \u00e9lev\u00e9es pour nos produits de beaut\u00e9. Si vous avez d&rsquo;autres questions ou pr\u00e9occupations, n&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe du service client\u00e8le, qui se fera un plaisir de vous assister.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Droit de retour RETOURS Chez Elegance Beauty, nous nous effor\u00e7ons de proposer \u00e0 notre client\u00e8le des produits pour les ongles de haute qualit\u00e9. Nous comprenons cependant que des d\u00e9fauts de fabrication peuvent occasionnellement survenir. Cette politique de retour a \u00e9t\u00e9 \u00e9labor\u00e9e afin de vous offrir une solution dans l&rsquo;\u00e9ventualit\u00e9 o\u00f9 un produit de beaut\u00e9 d\u00e9fectueux [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-34381","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/shop.eternalyouth.ch\/fr\/wp-json\/wp\/v2\/pages\/34381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.eternalyouth.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.eternalyouth.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.eternalyouth.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.eternalyouth.ch\/fr\/wp-json\/wp\/v2\/comments?post=34381"}],"version-history":[{"count":1,"href":"https:\/\/shop.eternalyouth.ch\/fr\/wp-json\/wp\/v2\/pages\/34381\/revisions"}],"predecessor-version":[{"id":34383,"href":"https:\/\/shop.eternalyouth.ch\/fr\/wp-json\/wp\/v2\/pages\/34381\/revisions\/34383"}],"wp:attachment":[{"href":"https:\/\/shop.eternalyouth.ch\/fr\/wp-json\/wp\/v2\/media?parent=34381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}